I can remember getting frustrated with these comments, thinking, I just reviewed the IT budget with you. Why don’t you understand? After the scars of many battles, I have learned if a CIO is experiencing these challenges, they have no one to blame but themselves.

WHAT IS A CIO TO DO? The first reaction of a CIO might be to create a robust IT vision and strategy that explains everything a business leader needs to know about IT, to the nth degree of detail. The problem with this approach is these documents are often full of IT jargon and technology details that only support the misunderstanding and mistrust from those outside IT.

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